LAU Medical Center - Rizk Hospital

Administrative Assistant

Expire Date: 
Fri, 01/31/2014
Quality Management
Work Schedule: 
Regular schedule (47.5 hours / week).

 University degree (BA) or equivalent.
 Minimum of 2 years work experience in similar field.

Required Skills: 

 Excellent verbal and written English skills. French is a plus.
 Good knowledge in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
 Strong communication skills.

Responsibilities and Duties: 

Assist in the development of documentation system according to ISO 9001:2008, Standards of the Lebanese accreditation and JCI, for this:
­ Prepare and assist department heads to draft policies, procedures and protocols.
­ Correct and design the policies, procedures and protocols.
­ Assist in the dissemination to the relevant services.
 Assist the Quality Manager to the application of the quality management system and, for this:
­ Conduct internal audits.
­ Implement corrective and preventive actions.
 Conduct satisfaction surveys of inpatients and outpatients. Conduct data entry and analyze the results.
 Receive complaints from patients and discuss them with the Quality Manager. Conduct data entry and analyze the results.
 Assist in the preparation of the Management Review and help departments’ heads as needed.
 Replace the absence of the printing storekeeper:
­ Receipt, storage and delivery of printed material received from various printing.
­ Prepare and distribute printed orders to various departments.
­ Perform the layout of a new recording.

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