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LAU Medical Center - Rizk Hospital

Admission Clerk

Expire Date: 
Mon, 11/10/2014
Category: 
Department: 
Central Admission
Work Schedule: 
42 hours / week
Requirements: 

 High school diploma or equivalent required. Post high school education in business preferred.
Minimum of 1 year work experience in similar field.

Required Skills: 

 Good knowledge in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
 Excellent verbal and written English skills. French is a plus.
 Ability to handle highly confidential and proprietary information.
 Highly organized and the ability to multi-task in a busy environment.
 Ability to work effectively as a team player.
 Excellent customer service and communication skills
 Making Decisions and Solving Problems.

Responsibilities and Duties: 

 Welcome and orient patients and their companions who come to the central admission.
 May interview patient or patient's representative to obtain necessary personal and financial data such as intake or insurance forms to determine eligibility for admission.
 Provide patients with information by explaining hospital admission policies, time of admission, room selection, answering inquiries.
 Initiate and print the administrative files. Complete insurance or other claim forms.
 Ensure the first take in charge and the necessary paperwork for the patients admitted through the emergency according to the insurance company (ID card, insurance card ...).
 Collaborate with various departments of the hospital to assist the admission of the patient.
 Check the inpatients list (transfers, inbound, etc. ...) for reservations, print and distribute it.
 Coordinate with the night supervisor for night 'admissions.
 Control the checkout of patients in the admission system.
 Greet patients who have pre surgery assessments, ensure accurate booking, make check-in if required to pay a deposit and then orient them to the pre surgery department.
 Coordinate with agents of insurance organizations if there is a problem.
 Control the list of blocked NOG.
 Complete the booking form for patients who will be hospitalized the next day.
 Classify the reservations received during the day according to the date of pre surgery tests or to the admission date.
 Provide labels for inpatient records in the floors boxes.
 Update job knowledge by participating in educational opportunities.
 Accomplish high bed occupancy by following procedures and policies to assure high bed occupancy and control bed availability and patient traffic.
 Assure accuracy of patient data and fiscal information by conducting and reviewing daily audits of previous day's patient data and fiscal information.
 Keep patients, relatives, visitors, and admitting staff informed by communicating admitting rules, regulations, policies, and procedures.
 Obtain signed statement from patient to protect hospital's interests.
 Prepare records of admission, transfer, and other required data.
 All internal and external telephone enquiries are answered in a prompt and courteous manner
 Check identification; prepare and place identification band on patient.
 Secure payments by screening insurance information; identifying patients requiring; pre-admission approvals from third-party payers; verifying approvals.

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