LAU Medical Center - Rizk Hospital

Billing & Admitting Manager

Expire Date: 
Fri, 09/12/2014
Work Schedule: 
42 hours / week

 Bachelor’s degree in healthcare, business administration, accounting or other related field, preferred.
 Experience in accounting, billing and/or financial analysis in a health care setting; 2 or 3 years in a managerial position is preferable

Required Skills: 

 Computer proficiency in Excel and Word; working knowledge of financial accounting systems; general ledger reconciliation knowledge; experience in preparation of financial statements.
 Excellent knowledge of medical terminology
 Excellent verbal and written English skills. French is a plus.
 Excellent oral and written communication skills
 Ability to multi-task, work under pressure, meet deadlines and be able to thrive in a fast-paced work environment.
 Languages: Arabic and English, French is a plus.
 Motivated, goal oriented, persistent and a skilled negotiator
 High level of initiative and work well in a team environment
 Handles stressful situations and deadline pressures well
 Plans and carries out responsibilities with minimal direction

Responsibilities and Duties: 

 Ensure smooth and efficient admitting & Billing processes
 Supervise and control the scheduling and waiting time of patients
 Review hospital admissions to ensure accurate data and documentation have been obtained and entered to the data base.
 Ensure proper and accurate medical coverage by the public or private providers; if not patient should be well informed and in advance.
 Ensure that bills are prepared accurately and timely; admissions and billing parameters are well implemented upon the discharge of the patient.
 Maintain excellent relationships with third party administrators and medical representatives at the hospital
 Ensure that bills are completed and sent to the public and private guarantors on time with the proper supporting schedules.
 Prepares reviews and proposes tariff (service fees) regularly in conjunction with other hospital fees, costs and budgeted revenues.
 Ensures that private and public guarantors’ bills are in line with approved tariff and ensures that payments are in line with the contracted rates.
 Reviews and resolves, assisted by the hospital medical staff, all disputed bills with guarantors.
 Ensure proper coordination with other departments upon admission and discharge of patients.
 Handle and resolve patients’ problems and ensure that first class assistance is provided to our patients.
 Maintain and foster effective public relations with patients and staff.
 Develops and assists in developing systems and procedures to maximize effectiveness of the admissions and billing processes.
 Ensure proper utilization of resources and planning of personnel schedules and attendance.
 Ensure that staff is well motivated and their working conditions are in line with the Hospital directives and safety policies. Identify training and development needs of the staff to ensure personnel satisfaction and high productivity.


Expire Date: 
Fri, 08/29/2014
Work Schedule: 
42 hours / week

Education/Diploma/Certification: Laboratory technologist

Work Experience: Experimented (difficult veins, babies’ veins…)

Required Skills: 

• Analyzing Information, Good Knowledge concerning the pre-analytical requirement for lab tests: patient history, preparation, medication, use of specific containers, conservation of specimen….
• Procedural Skills, Quality Focus.
• Communication skills, Respect of confidential and sensitive information, Put the patient at ease, Bedside Manner, Able to handle difficult, emotional and even angry patients.
• The ability to work calmly under pressure.
• Creating a Safe, Effective Environment, Infection Control, Awareness of health and safety issues.
• Team working skills.

Responsibilities and Duties: 

• Verifies test requests by comparing information with nursing station log; bringing discrepancies to the attention of unit personnel.
• Verifies patient identification.
• Obtains blood specimens.
• Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures.
• Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed.
• Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.
• Resolves unusual test orders by contacting the nursing station and/or the laboratory and/or the hospital administration (billing…), referring unresolved orders back to the originator for further clarification; notifying supervisor of unresolved orders.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and standards.


Expire Date: 
Fri, 08/29/2014
Work Schedule: 
42 hours/week

• Certified Professional Healthcare Quality (CPHQ) certification required.
• Bachelor's degree from an accredited college or university in public health administration or management, health care management or administration, nursing, or a related field. Master’s degree preferred.
• At least 8 years of experience in healthcare quality in an acute care hospital with a minimum of 4 years in a leadership role.

Required Skills: 

• Strong managerial and leadership skills
• Strong interpersonal skills
• Able to maintain productive relationships with physicians and other caregivers
• Innovative and creative
• Demonstrated ability to work within a team.
• Systems thinker; able to take both a "strategic" and "tactical" views of the work.
• Experienced at coaching, teaching, and facilitation.
• Demonstrated ability and effective organizational skills to coordinate and manage projects/departmental initiatives across multiple departments and working within a multidisciplinary team.
• Knowledge of Lebanese Ministry of Health (MOH) and Joint Commission International (JCI) accreditation standards.
• Knowledge of quality management and performance improvement principles and practices in an acute health care setting.
• Knowledge of ISO 9001:2008 Quality Management System standards
• Excellent communication and presentation skills.
• Excellent English language skills, verbal and written
• Strong computer skills in MS Office applications required.
• Skilled in conflict management and negotiation
• Experience in managing change in complex organizations
• Knowledgeable about continuous quality improvement, group facilitation, team building & total quality management, planning, organization and prioritization

Responsibilities and Duties: 

Under the guidance of the Dean of the School of Medicine and the CEO of the hospital, and under the direct authority of the Chief Of Staff, the QDM will provide the leadership and accountability for the medical quality system at LAUMC-RH.
The QDM is responsible for leading, directing and controlling the Medical Quality Management System within the medical center & hospital.
The QDM is responsible for day-to-day departmental operations, project management, technical support, presentation of strategic quality and performance improvement projects and improvement efforts. Work collaboratively with clinical and non-clinical departments, to develop aims, measures, work plans, and timelines for departmental and system wide initiatives and projects. The QDM assists LAUMC-RH clinical departments identify best practice to provide optimal care, measure performance, document key success factors and lessons learned in a cost-effective manner.


Expire Date: 
Fri, 08/29/2014
Central Pharmacy
Work Schedule: 
Night shift 42 hours/week (12 hours/night)

BS in Pharmacy. Pharm D is a plus.
A minimum of one year of hospital pharmacy experience, with extensive exposure to pharmacy operations and automation.

Required Skills: 

 Computer competency especially in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
 Excellent oral and written English communication skills. French is a plus.
 Able to work within a professional code of ethics and respect confidentiality.
 Ability to work with others as part of a team.
 Time management and organizational skills.
 Reliable and dedicated.
 Able to be tactful in hectic and stressful situations.

Responsibilities and Duties: 

 Ensure accuracy, conformity and timeliness of pharmaceutical preparations.
 Verify medication orders, clarifying any questionable, inaccurate or incomplete orders as necessary.
 Collaborate effectively with physicians and nurses to facilitate patient outcomes based on safe Pharmacy practice.
 Apply clinical and distribution skills necessary to provide safe, efficient and effective pharmaceutical care to our patients.
 Ensure pharmaceutical products are stored appropriately and securely to maintain potency.
 Track expired products.
 Prepare purchase requests for the pharmacy.
 Participate in the inventory process.
 Actively participate in quality management including documentation of interventions, policies, and accreditations.
 Utilize all reference material needed to provide pharmaceutical care.
 Stay abreast of new or reformulated products on the market.
 Lead process improvement activities involving medication distribution.

Anesthetist Nurse

Expire Date: 
Mon, 09/22/2014
Operating Room / Anesthesia
Work Schedule: 
42 hours/week

Registered Nurse licensure, Bachelor’s Degree is preferred
Work Experience:
Previous clinical experience is preferred

Required Skills: 

• Good communication skills
• Compassionate personality
• Team worker
• Ability to adapt in stressful situations
• Ability to maintain confidentiality of records and information
• Good computer skills
• Good verbal & written English language skills

Responsibilities and Duties: 

• Function as a knowledgeable and supportive member to maintain high quality patient care.
• Participate in pre-anesthetic preparation and evaluation.
• Prepare Anesthesia equipment and supplies appropriately for procedures.
• Calibrate and test anesthesia equipment.
• Prepare prescribed solutions.
• Select, apply and / or insert appropriate non-invasive monitoring devices for continuous evaluation of the patient’s physical status.
• Assist the anesthesiologist in the induction, the intubation and the extubation.
• Continuously, monitor airway, oxygenation, pulmonary & cardiovascular status, temperature, neuromuscular function, positioning and status.
• Assist the anesthesiologist upon transfer of the patient from intraoperative to post-operative care provider.
• Perform all nursing duties while adhering to all facility policies and procedures.
• Be aware of safety issues and strive to accomplish all responsibilities in a safe manner, consistently reinforces good safety attitudes and practices displayed by other staff members.
• Handle and be knowledgeable of all medical equipment utilized in the care of the patient.
• Attend required in-service training.

OR store Keeper

Expire Date: 
Fri, 08/29/2014
Work Schedule: 
42 hours / week

 University degree (BA) or equivalent.
 Minimum of 2 years work experience in similar field.

Required Skills: 

 Excellent verbal and written English skills. French is a plus.
 Good knowledge in Microsoft Office (Word, Excel, Outlook, Internet and PowerPoint).
 Knowledge of stock management methods, procedures and terminology.
 Knowledge in inventory systems and management.
 Strong communication skills.

Responsibilities and Duties: 

 Prepare on daily basis the surgeries basket as per the OR schedule.
 Perform data entry and assist in controlling the billing of daily surgeries done in OR and OH.
 Send on Daily basis the consignment orders required for scheduled surgeries to the Purchasing Department for processing.
 Assist in ordering on weekly and monthly basis from the Central store the needed non pharmaceutical stock items as per the Hospital policy.
 Receives Stock from central store and Check the quantity, quality and expiry date of all received items and report to central store any discrepancy or non-conformity.
 Store supplies on the assigned shelves.
 Avoid the shortage of stock by monitoring the issued items on the charging bills and do the necessary to replenish the missing ones on urgent basis.
 Provide the floor with any requested item, then prepare and send the return paper to the Data entry operator for processing.
 Control the near expired items and manage their usage or exchange in coordination with main store and purchasing departments.
 Receive the consignment items and ensure the charging of the used ones on patients. Prepare corresponding purchase orders and send them to purchasing for invoicing and replacement (When applicable)
 Follow-up the return of non-used and no more needed items on consignment to suppliers with the Purchasing.
 Assist in updating and creating new preference cards for surgeries and surgeons.
 Report immediately any problem that may occur to immediate superior.
 Participate in the OR&O.H. inventory twice a year.
 Keep a decent and professional behavior towards colleagues.
 Declare and follow-up any non-conformity.

Registered Nurse / Clinics

Expire Date: 
Mon, 09/22/2014
Work Schedule: 
42 hours / week

• Successful completion of a recognized registered nurse education program;
• Passing of the Lebanese Registered Nurse Examination, Colloquiums;
Maintaining Lebanese Order of Nurses registration.
• At least 1 year(s) of working experience in the related field is required for this position.

Required Skills: 

 Good knowledge in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
 Excellent verbal & written English skills. French is a plus.
 Good communication skills.
 Compassionate personality.
 Team worker.
 Ability to adapt in stressful situations.
 Ability to maintain confidentiality of records and information.

Responsibilities and Duties: 

1. To manage day-to-day operations of the Health Care Clinic.
2. To maintain health records, documenting each patient contact and updating patient profiles.
3. To check equipment and supplies, restocking as necessary. Check emergency kit.
4. To ensure confidentiality during visits and telephone contact, as well as student health records.
5. To provide primary care for eligible students, faculty, and staff health concerns during scheduled health service hours.
6. To distribute non-prescription medication after appropriate assessment.
7. To encourage health maintenance and promotion through counseling and awareness activities.
8. To take initial and interim history and vital signs on each patient.
9. To assist physician as needed during exams.
10. To assure that patients understand instructions.
11. To advise the Ministry Of Public Health of reportable diseases
14. To reconcile referral billings with clinic records insuring the validity of the claims

Office Helper / Messenger

Expire Date: 
Fri, 08/29/2014
Work Schedule: 
42 hours / week

Education: Elementary

Required Skills: 

• Well-organised
• Friendly and polite (manners cost nothing after all)
• Efficient
• Able to deal with difficult clients or customers (not everyone knows the manners rule)
• Self-motivated
• Have good communication skills
• Greeting and announcing guests
• Detail oriented with the ability to multi-task and work well under pressure
• Good communication skills, attention to detail and organizational skills
• Able to prioritize and follow through on assignments
• Must be able to work flexible hours including evenings and Saturdays as needed
• Must meet performance standards including attendance and punctuality
• Knows how to read and write names and numbers in English and Arabic
• Maintains appropriate confidentiality
• Ensures accurate retrieval of records/reports to and from the department.
• Treats staff and patients with courtesy, respect, and concern.
• Provides prompt services to customers.
• Cooperates effectively with colleagues.
• Adapts to changing conditions in a calm, productive, and flexible manner.
• Listens carefully, and communicates in a clear and specific manner. Maintains a safe working environment for self and fellow employees.
• Organizes the work area to provide a neat and clean environment.

Responsibilities and Duties: 

a. Open, sort and route incoming mail, answer correspondence and prepare outgoing mail.
b. Compile, copy, sort, and file records of office activities.
c. Answer phones, direct calls and take messages.
d. Operate office machines; photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
e. Duties include, but are not limited to answering phones, monitoring office supplies, arrange and distributes mail to corresponding physician
f. Providing telephone coverage, assisting callers, and conveying detailed messages
g. General office responsibilities including filing, faxing, photocopying, scanning, processing and distributing mail, messenger packages, and express mail packages
h. Assisting with various administrative duties such as document preparation,
i. Checking printers, fax machines and office equipment daily, re-stocking with paper, delivering faxes and notifying proper personnel if maintenance is needed

Physical Effort:
Frequent carrying and lifting of boxes, squatting , and standing

Laboratory Technician

Expire Date: 
Tue, 07/22/2014
Central Laboratory
Work Schedule: 
Regular hours (42 hours / week) Overtime as required.Ensure the guards as needed service.

B.S. in medical laboratory or equivalent required.
Minimum 2 years' experience as Medical Laboratory Technician is preferred.

Required Skills: 

Good knowledge in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
Excellent verbal and written English skills. French is a plus.
Knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.
Knowledge of good laboratory practices (GLP) and other regulatory agency standards within area of responsibility.
Ability to establish and maintain effective working relationships with coworkers, managers and clients. Excellent customer service skills.
Attention to detail and maintaining accurate lab notebook.
Must have aptitude for technical problem solving.
Excellent organizational skills and attention to detail.
Ability to work effectively as part of a team effort and as an individual contributor.
Willingness to learn new techniques and procedures.
Able to work any scheduled shifts.
Able to perform under pressure.

Responsibilities and Duties: 

Draw blood from in and out patients and collect fluid samples from patients. The fluid samples may include: urine, saliva, sputum, phlegm and semen...
Perform pre-analytical processes including patient ID, phlebotomy, specimen labeling, specimen verification and receipt.
Prepare specimens and samples. Perform diagnostic tests on collected fluids and tissue specimens.
Perform moderate and high complexity testing accurately and precisely according to established procedure.
Post analytically, validate results using established indicators, investigate deviations from the norm, recognize trends or shifts, apply corrective action and support scientific investigations.
Record and sometimes interpret results to present to senior colleagues.
Maintain and adjust of laboratory equipment as required under the supervision of the Head and the Coordinator of department.
Implement and confirm the technical bioassays.
Perform manual tests strictly according to the procedures. Entry of test results on workbooks and "job list".
Work with automated analyzers without changing much in the testing equipment.
Assist lab leadership in the completion of miscellaneous duties.
Share daily workload; promote teamwork and cooperation and secure work environment within the laboratory. Make a contribution to section and department objectives.
Keep up to date with technical developments, especially those which can save time and improve reliability.
Prepare laboratory reagents, chemicals, instruments and equipment.
Manage the inventory and the fridges in accordance with laboratory procedures. Participate in inventory control and supply chain operations. Ensure the laboratory is well-stocked and resourced.
Read and adhere to all laboratory policies and procedures.
Perform, review and document all quality control according to established policies and procedures.
Assist with the orientation and training of new staff/students.
Be aware of the role of the position and its potential impact on patient care, the work unit, the department, and facility operations and seek to satisfy patient/client expectations.
Maintain constructive, open communication with supervisors, co-workers and customers.
Share knowledge and provide instructions to new employees, students, other technicians.
Pursue continuing education.
Maintain patient confidence by keeping laboratory information confidential.

Laboratory Secretary

Expire Date: 
Fri, 08/22/2014
Central Laboratory
Work Schedule: 
Regular hours (42 hours / week)

 Minimum Executive Secretary or High School diploma.
 Minimum of 2 years work experience in similar field.

Required Skills: 

 Good knowledge in Microsoft Office (Word, Excel and Outlook).
 Good verbal and written English skills. French is a plus.
 Good computer skills.
 High attention to detail.
 Ability to type fast and correctly.
 Ability to meet deadlines.
 Proficient in reading doctors’ hand written prescriptions.

Responsibilities and Duties: 

 Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
 Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
 Prepare the worksheets for Central Laboratory.
 Computerize the results of biological tests.
 Prepare the final results of tests for validation by the Physician.
 Compare the tests done and billed and the medical order.
 Provide the results certified by physicians for outpatients and different care services in the hospital.
 Compile and record medical charts, reports, and correspondence, using computer.
 Help physicians with reports or simple medical histories.
 Compose type reports.
 Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
 Learn to operate new office technologies as they are developed and implemented.
 Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

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