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LAU Medical Center - Rizk Hospital

Secretary / Receptionist

Expire Date: 
Sat, 11/24/2012
Category: 
Department: 
Radiology
Work Schedule: 
Monday --- Friday 8.5 hours, Saturaday 5 hours
Requirements: 

Education/Diploma/Certification:
 Executive Secretary or High School diploma or BT3.
Work Experience:
 Minimum of 1 year work experience in similar field.

Required Skills: 

 Good verbal and written English skills; French is a plus.
 Very good verbal and written communication skills.
 Proficient in reading doctors’ hand written prescriptions.
 Good knowledge of medical vocabulary.
 Able to prioritize different tasks.
 Very good computer skills.
 High attention to detail.
 Good customer service.
 Respect of confidentiality.
 Able to work as part of a team.
 Good organizational skills.

Responsibilities and Duties: 

 Provide a high quality secretarial and administrative service to ensure efficiency in patient care.
 Greet patients and their families, determine purpose of visit, and direct them to appropriate staff.
 Answer phones, fax and make copies of documents, and file imaging exams and films.
 Deal with incoming and outgoing mail; Organize and manage internal and external telephone lines and help schedule appointments.
 Organize formalities necessary for patient examinations.
 Register and follow up on all new patients.
 Educate patients on the various administrative procedures to accomplish.
 Provide patients with medical reports.
 Receive and route messages, documents and reports to appropriate staff.
 Maintain a professional relationship with Physicians, Technicians, Nurses, and other department staff.
 Complete documents, case histories, and forms such as intake and insurance and other claim forms.
 Order and stock supplies.
 Follow and ensure strict safety procedures.
 Perform other duties pertinent to this job as appropriate or as required.

Chief Nursing Officer/Nursing Director

Expire Date: 
Mon, 11/05/2012
Category: 
Department: 
Nursing Administration
Requirements: 

Education/Diploma/Certification:
• Current valid RN status licensure
• A minimum of Bachelor’s degree in Nursing
• A Master’s degree (MS) or PhD in Nursing or health related field is preferred
• Certification in a clinical care area such as Critical Care Registered Nurse (CCRN), Progressive Care Certified Nurse (PCCN), Certified Emergency Nurse (CEN), Critical Care Nurse Specialist Certification (CCNS) is preferred
• Certification for advanced life support such as: Advanced Cardiac Life Support (ACLS), Pediatric Advanced Cardiac Life Support (PALS), Neonatal Advanced life support (NALS), Trauma Nursing Care Course (TNCC)
• Other certifications is a plus
Work Experience:
• Minimum of ten years of clinical experience preferably in a critical care setting such as Emergency, Operating Room, ICUs
• Previous leadership experience in an American healthcare system is preferred

Required Skills: 

• Excellent communication and organizational skills
• Superior negotiation, coaching, and interpersonal skills
• Ability to motivate others in the work environment
• Outstanding ability to perform in a rapidly changing and stressful working environment
• Joint Commission International/Joint Commission on Accreditation of Healthcare Organizations process and accreditation experience
• Sound knowledge in the Lebanese and ISO accreditations
• Ability to maintain confidentiality of records and information
• Able to exhibit the following behaviors: excellence and competence, positive team-player, respect, professionalism, flexibility, agility, strategic insight, accountability and ownership, dependability, commitment to our community and profession

Responsibilities and Duties: 

• Create the vision for the future of nursing, the systems and environment necessary to achieve that vision.
• Implement Scope and Standards of Nursing Practice developed by the American Nurse Association.
• Develop the nursing personnel starting from hiring, to training and retaining high quality nurses.
• Responsible for the practice of nursing throughout the organization by ensuring consistency in the standard of practice across all clinical settings.
• Create a nursing environment in which collaboration is valued and excellence in clinical care, education, and research is promoted and achieved
• Ensure the continued advancement of the profession of nursing by identifying and articulating the vision and strategic direction for the discipline of nursing and collaborating on the implementation of strategies to achieve them.
• Collaborate closely with School of Nursing leadership to coordinate students and nursing staff clinical learning development and experience.
• Provide leadership and direction for the development of strategies to promote the recruitment, retention, and recognition of excellence in nursing that are consistent with the mission, vision and values.
• Develop and maintain patient safety improvement and accreditation requirements.
• Develop and maintain evidence-based-practice patient centered nursing care.
• Collaborate with senior administrative team to exceed recognized industry standards for quality and patient safety.
• Lead key functions such as Event Review, Root Cause Analysis, Failure Modes and Effect Analysis, Patient Safety Tracers, and other patient safety initiatives related to nursing.
• Plans, implements and evaluates nursing clinical patient care.
• Develop and oversee quality improvement plans to assure a Continuous Quality Improvement Program related to nursing.
• Develop budget planning and administration related to nursing.
• Participate in delegated business operation systems, growth, information systems and other nursing related activities essential to the success of the institution.
• Coordinate physical resource utilization including space planning, asset management, supply purchasing, and property maintenance related to nursing.

Billing Officer

Expire Date: 
Fri, 10/12/2012
Category: 
Department: 
Out Patient Billing
Work Schedule: 
8.5 hours Monday to Friday, 5 hours Saturday
Requirements: 

Education/Diploma/Certification:
High school diploma or equivalent (BT3), a university degree is a plus
Work Experience:
Minimum of 2 years’ experience in the same field

Required Skills: 

• Knowledge of medical billing practices.
• Knowledge of basic medical coding and third-party payers operating procedures and practices.
• Ability to read, understand and follow oral and written instructions.
• Knowledge of business office procedures.
• Skill in answering a telephone in a pleasant and helpful manner.
• Excellent communication skills.
• Excellent customer service.
• Ability to establish and maintain effective working relationships with patients, employees and the public.
• Well organized and detail-oriented.
• Ability to work under pressure.
• Good in English, French is a plus.
• Good computer skills.

Responsibilities and Duties: 

• Prepares and submits clean claims to various third party payers
• Answers questions from patients, clerical staff and insurance companies.
• Identifies and resolves patient billing complaints.
• Prepares reviews and sends patient statements.
• Evaluates patient’s financial status.
• Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers.
• Processes payments from third party payers.
• Maintains strictest confidentiality.
• Participates in educational activities and attends monthly staff meetings.

Midwife

Expire Date: 
Sat, 10/06/2012
Category: 
Department: 
Delivery Suite
Work Schedule: 
Rotating Day and Night shift (12 hours per day, 15 days)
Requirements: 

Education/Diploma/Certification:
 Midwife Diploma
 Masters is a plus.
Work Experience:
 Minimum 2 years of experience as midwife in a Delivery Suite.

Required Skills: 

 Excellent customer service
 Team worker
 Good verbal and written communication skills
 Good in English, French is a plus
 Good Computer skills

Responsibilities and Duties: 

(including but not limited to)
The midwife assists the physicians during delivery and provides antenatal and postnatal advice, care and support to patient, their babies, their partners and their families.
 The midwife is responsible for the care of pregnant women, assisting them with their condition, from giving birth to assuring the health of the baby. They may be involved in informing mothers on the proper way to take care for themselves during and after pregnancy and on the steps for caring for their newborns.
 Assessing the condition of mothers during their pregnancy, labor, and post-partum.
 Diagnosing, monitoring, assisting and examining women during pregnancy and labor.
 Assessing the high risk pregnancy.
 Diagnosing, monitoring, assisting and examining women during pregnancy and labor.
 Assessing the high risk pregnancy.
 Offering support and advice following diagnoses or events such as miscarriage, stillbirth, neonatal abnormality, neonatal death and other unexpected situations.

 Developing, assessing and evaluating individual patient care plans.
 Monitoring and educating mother during the post-partum period: Performing daily physical assessment, nutritional assessment, and pain assessment (if needed).
 Monitoring and assessing new-born during hospital stay.

Chief Pharmacist

Expire Date: 
Fri, 10/05/2012
Category: 
Department: 
Pharmacy
Work Schedule: 
47.5 hour per week, plus weekeend rotation
Requirements: 

Education/Diploma/Certification:
• Bachelor of Science Degree in pharmacy or a pharm D from an accredited institution.
Work Experience:
• Experience over 7 years as hospital pharmacist and minimum 2 years in management position.

Required Skills: 

• Good knowledge of pharmaceutical requirements (the General Rules of Good Practice of Hospital Pharmacy).
• Good in the use of Microsoft Office Suite applications (Word, Excel, Outlook, and PowerPoint).
• Excellent verbal and written English language skills.
• Evidence of leadership in pharmacy practice and professional associations.
• Evidence of expertise in education/training of students and residents.
• Working knowledge of safety standards
• Highly organized and the ability to multi-task in a busy environment.
• Ability to work effectively as a team player.
• Problem-solving skills.

Responsibilities and Duties: 

(including but not limited to):
Management Responsibilities and duties:
 Lead, plan, supervise, coordinate and execute all activities related to the pharmacy’s operations. Further Ensure Coordination with other departments on all operation issues.
 Oversee the automatic prescription filling system, coordinate effective communications within the pharmacy, the hospital and with suppliers.
 Support pharmacy staff by providing recognition, coaching, and where necessary, discipline. Control of attendance, absences, leaves of the pharmacy staff.
 Review and analysis reports, documents and guidelines, and confer with the Medical Administration to obtain the data needed to plan the service activities, such as new responsibilities, work progress, and obstacles or problems occur.
 Assign or delegate responsibility for specific work or functional activities and disseminates the service policy, including the quality policy.
 Oversee all aspects of support staff operations within the pharmacy and assure tasks are completed on time, accurately and efficiently.
 Analyze costs, propose and manage the central pharmacy budgets; provide timely investigation and corrective action to incidents/complaints and upholds and implements pharmacy goals.
 Maintain records, prepare reports, and compose correspondence relative to the work.
 Evaluate current procedures and practices to achieve the objectives of the service and ensure all Company policies are strictly followed within the pharmacy and roles managed.
 Establish appropriate staffing levels, positions and scheduling to achieve departmental and hospital objectives.

Specific responsibilities and duties:

 Meet suppliers daily for orders, evaluations, and proposals for planned purchases.
 Receive and treat pharmaceutical products to evaluate and send them to the corresponding subsidiaries.
 Ensure compliance of pharmacy with drug licensing and certification needs.
 Control the quality of drug products to ensure that they meet standards of potency, purity, uniformity, stability and safety.
 Ensure proper preparation, packaging, distribution and storage of vaccines, serums, biological, drugs and other pharmaceuticals products.
 Order and maintain stock of pharmaceutical supplies.
 Coordinate with the Ministry of Health concerning imported products and others.
 Control of the daily work of warehouse pharmacy and subsidiaries.
 Attend meetings in several committees
 Establish and coordinate the achievement of departmental goals and objectives.
 Integrate pharmacy services with other hospital departments and the medical staff to establish a multidisciplinary approach to improving patient care.
 Assure compliance with standards of practice from accreditation organizations Joint Commission International.
 Play an active role in ensuring proper inventory control system including all invoices of received products, monitoring of stocks, and introduction of new items (approval or refusal, signed, or keep waiting for complete better check).
 Manage pharmacist Trainees and clinical pharmacist: Manage of attendance, absence, evaluation, plan of lectures (or symposiums).
 Prepare continuous protocols and procedures and guidelines for the ISO system for the Accreditation and JCI.
 Participates in clinical study drug.
 Coordinate with procurement department concerning the purchase process.

Purchasing Supervisor

Expire Date: 
Fri, 09/07/2012
Category: 
Department: 
Purchasing - Procurement
Work Schedule: 
8.5 hours per day Monday to Friday, 5 hours Saturday
Requirements: 

Education/Diploma/Certification: bachelor degree, preferable in business
Work Experience: minimum 3 years in similar position

Required Skills: 

• Excellent communication skills
• Strong negotiation skills
• Good Computer skills
• Languages: Arabic and English are a must, French is an asset
• Has good knowledge in CNSS coding and pricing.
• Proactive in prioritizing needs and effectively managing priorities
• Ability to guide individuals and groups towards desired outcomes

Responsibilities and Duties: 

• Apply purchasing protocols and policies in order to service Hospital and patient maintaining a good quality-price ratio.
• Issue quotations and annual bids, study and negotiate as per the Hospital policy.
• Analyze purchasing data and issue reports
• Search for potential suppliers
• Evaluate new products in coordination with the central store and the end users.
• Estimate selling price of special items to be used on patients during surgeries.
• Control these items once billed on patient bills after surgeries and medical procedures.
• Control and sign all supplier invoices.

Billing Supervisor

Expire Date: 
Fri, 08/31/2012
Category: 
Department: 
Billing
Work Schedule: 
8.5 hours from Monday to Friday, 5 hours Saturday
Requirements: 

Education/Diploma/Certification:
University degree B.A. in Business, Accounting …. or equivalent
Work Experience:
Minimum 5 years in a managerial position in similar field

Required Skills: 

• Leadership skills
• Good communication skills
• Good verbal & written English language skills

Responsibilities and Duties: 

• Supervise central billing staff located at the Billing Center and any other locations.
• Control the daily work of the team
• Implement policies & procedures of the billing department.
• Train new employees on standard Company policies and procedures that related to billing.
• Coordinates the billing functions with other departments.
• Approve tax credit requests from customers.
• Provide monthly reports for Manager.
• Resolves issues arising from actions or events involving administrative functions throughout the progress of a job from admission to billing of the customer.
• Coordinates with the Manager to resolve problems.

Radiology Technician

Expire Date: 
Fri, 08/31/2012
Category: 
Department: 
Medical Imaging
Work Schedule: 
42.5 hours per week
Requirements: 

Education/Diploma/Certification:
Radiology Technologist diploma
Specialized training in mammographic technology is a plus
Work Experience:
Minimum 2 years of experience in the same field

Required Skills: 

• Problem solving skills
• Able to adapt quickly, and prioritize
• Willingness to learn new techniques and procedures
• PACS-RIS knowledge is a plus
• Effective verbal, written and listening communications skills
• Fluent in English, French is a plus
• High level of accuracy
• Good computer skills
• Stress management skills
• Excellent interpersonal skills
• Flexible
• Team worker

Responsibilities and Duties: 

Greets patient & explains mammographic procedure to patient.
Review patient's medical history prior to performing procedure.
Take x-ray exposures of patient following protocol for intensity of radiation & time of exposure.
Process films & inspects images to confirm that images meet requirements of radiologist.
Maintain equipment & examination room, stores film, & keeps inventory of related supplies.
Prepare patient files showing such information as patient's name, date of x-ray, referring physician, & number of exposures.
Review and evaluate film or image recording plate to determine if images are satisfactory for diagnostic purposes.
Use radiation safety measures and protection devices to comply with government regulations and to ensure safety of patients and staff.
Perform other related duties as directed.

Head Nurse

Expire Date: 
Fri, 08/31/2012
Category: 
Department: 
Central Sterile Supply Department
Work Schedule: 
Day shift (Monday –Friday), flexible for any extra hours needed.
Requirements: 

Education/Diploma/Certification: Bachelor of Science in Nursing from an accredited school of nursing
Work Experience:
A minimum of 5 years’ experience in the same field, a supervision position is a plus.
Expertise in the operating room is a plus

Required Skills: 

Being familiar with:
• Different surgical / medical procedures
• Sterilizing machines
• Different instruments
• Packing of different procedure packs
• The concepts of Quality Assurance and Continuous Quality Improvement.
Managerial skills
Leadership skills
Good in English, French is a plus
Good interpersonal skills
Good verbal and written communication skills
Good computer Skills

Responsibilities and Duties: 

Maintain and coordinate CSSD responsibilities
Assist in establishing methods of preparing and handling sterile items according to the hospital policies and procedures
Assist in evaluating the quality of equipment and cooperating closely with the Hospital Administration in purchasing supplies
Recommend and monitor inventory levels to meet current needs and demands
Ensure safe and effective operation of all the machines and storage of all sterilized packs in the store
Ensure that staff are checking and keeping a record of the stock level of all items and monitor expiry date
Control and coordinate with different Departments in managing their items stored in clinical areas
Establish and maintain positive professional relationship within the department and with all the CSSD custom
Prepare unit policies, procedures, guidelines, and ensure that staff members adhere to all unit hospital policies and procedures
Monitor professional performance of the staff by conducting yearly appraisal.
Implement safety policy and ensure that all accidents/ incidents are reported and documented
Initiate and handle the monthly meetings in the CSSD
Guide the staff in solving complaints from the staff and departments

Billing Officer

Expire Date: 
Fri, 08/31/2012
Category: 
Department: 
Billing
Work Schedule: 
8.5 hours Monday to Friday, 5 hours Saturday
Requirements: 

Education/Diploma/Certification:
High school diploma or equivalent (BT3), a university degree is a plus
Work Experience:
Minimum of 2 years’ experience in the same field

Required Skills: 

• Knowledge of medical billing practices.
• Knowledge of basic medical coding and third-party payers operating procedures and practices.
• Ability to read, understand and follow oral and written instructions.
• Knowledge of computer programs.
• Ability to operate a computer and basic office equipment.
• Knowledge of business office procedures.
• Skill in answering a telephone in a pleasant and helpful manner.
• Ability to establish and maintain effective working relationships with patients, employees and the public.
• Must be well organized and detail-oriented.

Responsibilities and Duties: 

• Receiving bills from several floors
• Prepares and submits clean claims to various insurance companies
• Answers questions from patients, clerical staff and insurance companies.
• Identifies and resolves patient billing complaints.
• Prepares reviews and sends patient statements.
• Follows and reports status of wrong accounts.
• Reviews accounts for possible assignment and makes recommendations to the Billing Supervisor, also prepares information for the collection.
• Sends all bills for third party payers governmental requests
• Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers.
• Discharging patients from the hospital
• Processes payments from insurance companies and prepares a daily deposit.
• Maintains strictest confidentiality

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